**This is a recording of the material from both "Lean and Six Sigma for Environmental Professionals: Introduction to Process Improvement" and "Tools for Process Improvement".
This product includes downloads of 12 hours of material (6 hours from each course) and 2 course manuals
"Introduction to Process Improvement" course description: This six-hour webinar will challenge your ideas about how processes should operate, and discuss why processes are often setup to fail. We will also cover popular problem solving techniques such as 8D, A3, and PDCA that provide a foundation for improvement, and cover an overview of both Lean (Toyota) and Six Sigma (Motorola and GE), and discuss how these techniques can be applied to city and state agencies, environmental consultants, and other groups involved in environmental and government work.
Lean and Six Sigma are proven techniques for process improvement that many companies and organizations have used for decades to save money, increase customer satisfaction, engage employees, and become a more sustainable business or organization.
Process improvement is not just for manufacturing companies. City governments, law firms, military, public schools, software developers, non-profits, and even TV and movie studios are seeing benefits to learning and applying these techniques.
Environmental organizations are also getting on board to address their own inefficiencies, and they are finding success reducing the environmental impact of the organizations they work with by speaking the same process improvement language.
"Tools for Process Improvement" course description: This six-hour webinar builds on concepts introduced in Course 1: Lean and Six Sigma for Environmental Professionals: Introduction to Process Improvement.
In these sessions, details about the most common process improvement tools and techniques will be reviewed. Specific techniques include: 5S, process mapping, kanban, standard work, the 5 Whys, fishbone diagrams, histograms, common vs. special cause variation, error proofing, control charts, measurement studies, and more.
After completing this course, attendees will be able to begin to evaluate which tools may be right to help their organization improve processes and increase efficiency and sustainability.
Course Materials: Attendees will receive an electronic copy (PDF) of both course booklets and 6 .mp4 audio/video files of the 3 webinar sessions.
Intended Audience: Government agency personnel, city/state/municipal managers, contractors engaged in work with agencies, environmental engineers and managers, or anyone who is interested in learning techniques to improve efficiency and processes